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Elderly Care Service center and Housemate Services

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Elderly Care Service center and Housemate Services

Elderly care, or simply eldercare (also known in parts of the English-speaking world as aged care), serves the needs of old adults. It encompasses assisted living, adult daycare, long-term care, nursing homes (often called residential care), hospice care, and home care.

FAQ

  • How do I find the right caregiver for my loved one?

    Our caregivers will meet with you and your loved one for a full assessment of everyone’s specific needs. We meet in the home initially so you feel more comfortable and allows us to do a safety inspection of the house. We’ll discuss what services are needed and what we provide. Assisting Hands Home Care will develop a personalized care plan and work with you to modify it if necessary. Only then will we look through our list of skilled caregivers to find the one that matches your plan.

  • My loved one only needs help now and then. Can we get occasional help?

    The great thing about home care is that we can personalize it to suit your exact needs. If you only need assistance around the house once or twice a week, we can help.

  • Is there a long-term contract?

    We don’t believe in long-term contracts when providing home care. We realize that there are all kinds of needs, from respite care to after surgery care, and for any time frame, from hours to weeks or longer. A family may need a few hours of respite care, or someone may need assistance after surgery. They don’t need to be in a nursing home for a year, or have a live-in nurse for months on end. Contact Assisting Hands Home Care to see all the options we have for home care.

  • What happens if something changes? Can you still help?

    We can re-evaluate and adjust your loved one’s care plan at any time. We understand that health conditions can and do change. We can provide specialized in-home nursing care after hospitalizations, providing a sense of relief to both patients and families. If your loved one experiences a decline in cognitive abilities or serious illness, we will evaluate the current caregiver to determine if he/she is still qualified to provide quality care.

  • Are your employees insured and bonded?

    Yes, all our employees are screened in several ways including police background reports so that they can be bonded and insured.

  • Do I get to pick the person looking after me?

    Yes, if you do not like the match we made you can help us in finding a better employee match.

  • Are all your employees nurses?

    Some are nurses, some are designated health professionals and some are trained caregivers. We match the employee’s training to best fit your needs.

  • What happens if my caregiver gets sick?

    You have a choice of cancelling the appointment or allowing us to send a replacement caregiver.

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